IT Support Specialist | Technical Support | Troubleshooting | IT Operations

IT Support Specialist with experience in technical support, troubleshooting, and IT operations.

* Provide hardware and software support to end users.

* Install, configure, and maintain Windows operating systems.

* Troubleshoot network connectivity, LAN/WAN, DNS, and DHCP issues.

* Configure printers, scanners, projectors, and other IT equipment.

* Support Microsoft 365, email accounts, and user access.

* Manage Active Directory accounts and permissions.

* Perform system updates, maintenance, and basic security checks.

* Diagnose technical issues and provide timely solutions.

* Maintain IT documentation and ensure smooth daily IT operations.