Key Responsibilities
- Manage day-to-day warehouse operations, including receiving, inspection, storage, picking, loading, unloading, delivery, collection and put-away of client assets.
- Maintain accurate inventory records and ensure full traceability of assets throughout their lifecycle.
- Plan and coordinate asset movements, transfers, relocations and deliveries between warehouses, client premises and project locations.
- Ensure all asset movements are properly authorized, documented and updated in the inventory management system.
- Conduct cycle counts, physical stock takes and inventory reconciliations; investigate and resolve discrepancies.
- Supervise warehouse personnel, storekeepers, inventory controllers, drivers, equipment operators and labour teams.
- Ensure client assets are handled, stored and transported safely to prevent loss, damage or misplacement.
- Monitor operational performance against agreed SLAs, KPIs, productivity targets and client service requirements.
- Prepare and submit operational reports covering inventory accuracy, asset movements, stock variances, damages, warehouse utilization and delivery performance.
- Enforce HSE standards, warehouse security, housekeeping and approved SOPs.
- Optimize warehouse space, manpower, equipment utilization and operational costs.
- Coordinate with client representatives and internal stakeholders to resolve operational issues and ensure service delivery commitments are met.
Qualifications and Experience
- Bachelor's degree or diploma in Supply Chain Management, Logistics, Warehouse Management, Business Administration or a related field.
- Minimum 5–8 years of relevant experience in warehouse and logistics operations, preferably managing client-owned assets.
- Proven experience in inventory control, asset tracking, warehouse relocation, transportation coordination, deliveries and collections.
- Experience managing warehouse teams, drivers, equipment operators and material-handling resources.
- Practical knowledge of warehouse management systems (WMS), ERP systems, inventory reporting and Microsoft Excel.
- Strong understanding of HSE requirements, asset protection, warehouse SOPs and operational risk management.
- Demonstrated ability to manage client expectations, meet contractual SLAs and resolve operational discrepancies.
- Strong leadership, organizational, analytical, communication and problem-solving skills.
Key Performance Indicators
The successful candidate will be measured against:
- Inventory and asset movement accuracy.
- On-time delivery and collection performance.
- Asset loss and damage prevention.
- SLA and KPI compliance.
- Timely transaction processing and operational reporting.
- Warehouse space utilization and operational productivity.
- HSE compliance and client satisfaction.
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