Install, configure, and maintain Windows operating systems and business applications.
Provide end-user support for computers, printers, scanners, and other IT equipment.
Troubleshoot LAN/WAN connectivity, TCP/IP, DNS, and DHCP issues.
Manage user accounts, permissions, and access through Active Directory.
Support Microsoft 365 applications, email systems, and office productivity tools.
Configure routers, switches, access points, and network devices.
Perform system updates, software installations, and routine IT maintenance.
Assist users with Odoo ERP and other business management applications.
Maintain IT documentation, resolve technical incidents, and ensure smooth daily operations.