FOOD SAFETY & QUALITY ASSURANCE MANAGER
Riyadh, Saudi Arabia +966 50 805 4239 [email protected]
Food Safety and QA professional with 10+ years of experience in catering and food service operations. Strong knowledge of FSSC 22000 and ISO 22000, with certifications in FSSC 22000 Lead Auditor, Food Safety Level 4, and HACCP Level 3. NEOM-approved Food QA Manager, experienced in multi-site inspections, team leadership, QMS/FSMS management, audits, and regulatory compliance.
PROFESSIONAL EXPERIENCE
FS & QA Manager BAAN Holding Catering
NEOM, Saudi Arabia • Feb 2026 – Current
• Led food safety, quality assurance and hygiene compliance across catering kitchens and dining facilities.
• Managed implementation and maintenance of ISO 22000:2018 and ISO 9001:2015 requirements, HACCP controls and documented procedures.
• Planned and coordinated internal, client, certification and regulatory audits; followed up findings through CAPA and effectiveness verification.
• Led QA team activities, staff training, supplier quality monitoring, site inspections and food safety documentation.
• Monitored quality KPIs, customer complaints and non-conformities; prepared reports for management review and food safety team meetings.
• Coordinated incident investigations, root cause analysis, continual improvement and food-waste reduction initiatives.
Food Safety / QA / HSE Site Specialist (TEAM LEAD) Tamimi Global Catering
NEOM, Saudi Arabia • Feb 2022 – Feb 2026
• Conducted site inspections and audits to verify food safety, hygiene, product quality and compliance with company and client requirements.
• Supported ISO 22000 implementation, hazard analysis, risk assessments, method statements and food safety controls from dispatch to service.
• Investigated complaints, incidents and non-conformities; documented root causes and tracked corrective actions to closure.
• Delivered staff inductions and awareness training; monitored allergen control and prevention of cross-contamination.
• Supported NEOM food safety and HSE audits and reported unsafe conditions, hazards and compliance gaps.
Assistant Quality Assurance Manager Airblue Flight Catering
Islamabad, Pakistan • Dec 2016 – Jan 2022
• Supported end-to-end food safety and quality assurance from receiving and storage through production and dispatch.
• Managed QA team activities, internal audits, supplier inspections and compliance with ISO 22000 requirements.
• Developed and maintained quality control procedures and food safety documentation.
• Investigated customer complaints, prepared root cause and corrective action reports, and verified follow-up actions.
• Delivered food safety training and monitored compliance with applicable food safety and operational requirements.
Production Officer KCFC
Lahore, Pakistan • Jul 2015 – Jul 2016
• Performed quality checks before product release and reviewed production data to identify process improvements.
• Supported safe work practices, staff training, resource planning and operational efficiency initiatives.
EDUCATION
MS, Food Science and Technology — Government College University Faisalabad, Pakistan 2018–2020
BS (Hons.), Food Science and Technology — University of Sargodha, Pakistan 2011–2015
FSc, Science — Farhan Model College, Pakistan 2008–2010
CERTIFICATIONS & TRAINING
Level 4 International Award in Food Safety • Level 3 International Award in HACCP for Catering • Food Safety Level 3 • ISO 22000:2018 Awareness • ISO 9001:2015 QMS Awareness • Level 2 Award in Food Safety Catering • Level 2 Award in Principles of HACCP • First Aid & AED Level 3 • Level 2 International Award in Basic Life Support and Use of AED • Level 2 International Award in Health & Safety in the Workplace • Food Handling & Hygiene • Cleaning Practices and Safe Chemical Handling
TECHNICAL & PROFESSIONAL SKILLS
Food safety inspections and audits • Records and document control • Incident investigation • Risk assessment • CAPA • Staff management • Employee training • Microsoft Office • Food quality management • Compliance monitoring • Communication and leadership
