Experienced in troubleshooting desktop computers, laptops, printers, and peripherals.
Skilled in Windows operating systems, Microsoft 365, and Active Directory.
Knowledge of networking concepts, including LAN, WAN, TCP/IP, DNS, and DHCP.
Experienced in configuring routers, switches, patch panels, and network connections.
Providing technical support and resolving end-user hardware and software issues.
Skilled in Windows installation, system configuration, and software maintenance.
Knowledge of Odoo ERP and enterprise IT support operations.
Monitoring network connectivity and maintaining reliable IT infrastructure.
Committed to delivering efficient technical support and minimizing system downtime.