ERP system management: Operate the ERP system daily; enter sales orders, invoices, purchases, stock receipts, transfers and
authorised adjustments; maintain product, customer, supplier and price records; check for missing, incorrect or duplicate entries;
generate daily, weekly and monthly reports.
Sales order & customer coordination: Capture orders from WhatsApp, phone and sales staff; ensure orders are entered before
processing; verify quantities, prices, customer details and delivery instructions; coordinate preparation; follow up on pending,
incomplete or cancelled orders.
Warehouse & inventory control: Coordinate incoming and outgoing stock; ensure receipts and dispatches are recorded; monitor
availability and stock movements; match dispatched quantities with invoices; record returns, damages, shortages and adjustments;
conduct physical stock checks and report differences immediately.
Delivery & driver coordination: Coordinate daily schedules for three drivers; ensure deliveries have correct documents; collect proof
of delivery and report failed deliveries; maintain driver-wise records of cash collections, expenses and outstanding amounts.
Accounts & daily closing: Coordinate with accounts on invoices, receipts and customer balances; ensure collections and approved
expenses are documented; prepare a preliminary operations report around 11:00 PM; follow up on collections and handovers that
may continue until approximately 1:00 AM; support final closing only after records are submitted and checked.
Management reporting: Report daily sales and order status, stock availability and discrepancies, wastage, pending customer
payments, driver deliveries and collections, returns and damages, and unresolved operational issues.
