Key Responsibilities:
Respond to customer inquiries via phone, email, chat, or face-to-face
Resolve customer complaints and provide appropriate solutions and alternatives
Maintain accurate records of customer interactions and transactions
Process orders, forms, applications, and requests
Follow communication procedures, guidelines, and policies
Identify and assess customers’ needs to achieve satisfaction
Escalate unresolved issues to the appropriate internal teams
salary 3300
accommodation transportation and visa provided by company