Key Responsibilities:
Respond to customer inquiries via phone, email, chat, or in-person in a timely and professional manner.
Resolve product or service issues by clarifying the customer’s concern, determining the cause, and offering appropriate solutions.
Process orders, forms, applications, returns, and requests.
Maintain accurate customer records in the company database or CRM system.
Follow up with customers to ensure their issues are resolved and their experience was satisfactory.
Escalate unresolved or complex issues to the appropriate department or supervisor.
salary 3500
accommodation visa and transportation provided by company
send cv on whatsapp number 0564836686