- Project courtesy, hospitality and professional behavior across your department at all times with guests and fellow colleagues.
- Clean and inspect guestrooms according to daily cleaning assignments and established standards and procedures.
- Ensure guestroom corridors and guestrooms are properly cleaned and well-presented at all times.
- Report damages or maintenance issues to your supervisor as required.
- Report lost and found items to your supervisor as required.
- Manage laundry and linens according to established standards and procedures.
- Carry out ad hoc cleaning requests and special arrangements for guests as required.
- Handle other occasional duties including Minibar service.
- Be the first line of defense to handle guest queries and resolve issues in a timely and professional manner.
- Monitor guest feedback and make recommendations for improvements or new products or services to meet guest needs.
- Maintain a complete understanding of the Employee Handbook and adhere to regulations contained therein.
- Maintain a complete understanding of the Hotel’s policy relating to fire, safety and health, and ensure all precautions are taken to
safeguard against incidents for areas under your supervision
Experience and Requirements:
- Previous housekeeping experience desired.
- Previous hotel experience desired
Interested candidates send their CV to recruitment.coordinatordesk ...