We are seeking a skilled and dynamic Customer Relationship Officer to join our team. The ideal candidate will handle customer inquiries, manage complaints, and oversee all aspects of our e-commerce and social media platforms.
Responsibilities:
Manage and respond to customer inquiries on social media and other platforms.
Handle customer complaints professionally and effectively.
Oversee and ensure smooth e-commerce operations.
Build and maintain strong relationships with customers.
Prepare reports and feedback for continuous improvement.
Requirements:
Female candidates only.
Fluent in Arabic (speaking and writing) is a must.
Excellent communication and interpersonal skills.
Experience in social media management and e-commerce operations.
Strong problem-solving skills and attention to detail.
What We Offer:
Competitive salary and benefits.
Friendly and professional work environment.
Opportunities for growth and career development.
How to Apply:
Interested candidates are invited to send their CVs to [email protected]