Results-driven IT Support Engineer with 10+ years of experience in IT support, network troubleshooting, server maintenance, and enterprise IT solutions. Hands-on expertise in LoRaWAN gateway installation and IoT sensor deployment across multiple sites in Saudi Arabia. Proven ability to manage large-scale device networks, improve system uptime, and deliver reliable technical support.
CORE SKILLS
•IT Infrastructure & Desktop Support
•Network Troubleshooting (LAN/WAN)
•Active Directory, Office 365 & VPN Support
•LoRaWAN Gateway Installation & Configuration
•IoT Device Deployment & Cloud Integration
•Server Backup, Recovery & Maintenance
•Hardware Installation (PCs, CCTV, Biometric, Printers)
•End-User Support & Ticketing Systems
TECHNICAL SKILLS
•Operating Systems: Windows XP, 7, 8, 10, 11, Linux, CentOS
•Software: MS Office (2007–O365), Antivirus Solutions, Backup Tools, Remote Support Tools, Windows Server,
•Hardware: Routers, Switches, Printers, CCTV, Biometric Devices, Local Server Setup, Computers Installation,
•IoT Technologies: LoRaWAN Gateway Installation, Sensor Configuration, Device Provisioning, Cloud Onboarding, IoT Sensors Installation (Occupancy, Fill Level, Air Quality, Bin, Odor Sensor, etc.)
