Please don't call - you can send your messages by WhatsApp: Please only apply if your experience and qualification match with the following hiring criteria.
A. ROLE PURPOSE ( A HIGH LEVEL DESCRIPTION OF THE ROLE)
Lead the design and implementation of the digital sales data and dashboard ecosystem by integrating multiple systems (eCommerce, CRM, analytics, CX tools) into a unified data model and delivering scalable, accurate, and high-performance dashboards for business decision-making.
Key Accountabilities:
1. Data Integration & Architecture
• Design and implement data architecture connecting multiple systems (eCommerce platform, CRM, analytics tools, CX platforms, pricing systems)
• Develop and manage data pipelines using APIs, ETL/ELT processes
• Define data flows (real-time vs batch) in alignment with business needs
• Ensure secure data handling and compliance (especially customer-level data)
2. Data Modeling & Structuring
• Build scalable data models (customer-level, funnel-level, policy-level)
• Establish a Single Source of Truth (SSOT) across all reporting
• Standardize data structures and naming conventions across systems
3. Dashboard Development (End-to-End Ownership)
• Design and develop Power BI dashboards from scratch
• Build datasets, measures, and logic behind dashboards
• Ensure dashboards are scalable, high-performing, and automated
• Enable drill-down capability across segments (e.g., channel, customer type, funnel stage)
4. Data Quality & Governance
• Define and implement data validation rules and monitoring
• Ensure data accuracy, consistency, and reliability across systems
• Troubleshoot data issues and coordinate fixes with IT teams
5. Performance Optimization & Maintenance
• Optimize data refresh performance and dashboard speed
• Manage ongoing enhancements and scalability of the data environment
• Maintain documentation for data architecture and flows
Key Deliverables:
• Data architecture blueprint
• Integrated data pipelines across systems
• Clean, structured datasets for reporting
• End-to-end Power BI dashboards (executive & operational)
• Data governance and quality framework
KPIs:
• % of systems successfully integrated
• Data accuracy and consistency rate
• Data refresh latency (timeliness)
• Dashboard performance (load time, uptime)
• Reduction in manual data preparation
Required Experience:
• 7–12+ years in Data Engineering / BI / Data Architecture
• Proven experience integrating multiple systems (CRM, analytics, CX tools, backend systems)
• Strong hands-on experience with Power BI (end-to-end development)
• Experience with APIs, ETL tools (e.g., Azure Data Factory or similar)
• Experience working in digital business / eCommerce environments (preferred)
Technical Skills:
• Advanced SQL
• Data modeling
• ETL / ELT processes
• API integrations
• Data warehousing concepts
Please fill in the attached Employment Application Form