Key Responsibilities:
Manage daily café operations and ensure exceptional customer service.
Lead, train, schedule, and motivate the team.
Monitor inventory, ordering, and stock control.
Maintain quality standards for food, beverages, and service.
Ensure compliance with health, safety, and hygiene regulations.
Control costs, manage budgets, and achieve sales targets.
Handle customer feedback and resolve issues professionally.
Work closely with the ownership team to improve operations and drive business growth.
Requirements:
Previous experience as a Café Manager, Restaurant Manager, or similar leadership role.
Strong leadership and team management skills.
Knowledge of café operations, inventory control, and staff scheduling.
Excellent communication and problem-solving abilities.
Ability to work in a fast-paced environment and maintain high standards.